fbpx
+1(612)328-9628 sales@myleakymug.com FREE SHIPPING ON ALL ORDERS OVER $19.99

PRIVACY POLICY

Who we are
Our website address is:https://myleakymug.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Shipping:
My Leaky Mugs ships via USPS. Standard rates given at time of checkout are based on weight and location (zip code) Free shipping is available for orders of $50 or more.

Return and Refund Policy:
Our commitment is to the highest quality and customer service. If you, the customer make a mistake in ordering, or if we at My Leaky Mug make a mistake in processing your order, we will make it right. Just send us an email through our newsletter.

However, there are some conditions for Returns or Exchanges. Returns/exchanges will not be accepted on opened products. All Claims for damaged/lost goods or incorrect products must be made within 48 hours of receipt.

Subscriptions
When you open your eyes for the first time each morning, you probably look forward to that first cup of coffee to help get your day started. Waking up to find that you have run out of coffee can be devastating. Utilizing My Leaky Mug subscription plan will eliminate the possibility of that happening.

With some subscription plans, the roaster selects assorted coffees for you. But with My Leaky Mug subscription plan, you select the coffee, and amount, and the frequency of your shipment.

Promotion Discounts
From time to time, we offer promotions and discounts. Currently we have an ongoing promotion of 10% off the first order from a new customer. Simply add the SAVE 10 code when placing the order and the 10% discount will be subtracted from the total. Please note this discount applies to the product, not the shipping.

Other discounts will be made available from time to time and provided through our newsletter. If you would like to receive these discounts, please sign up for our newsletter.

Please note: we cannot refund discounts that were not applied for when the applicable order was placed. It is the responsibility of the customer to apply for the applicable discounts.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with &How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data
Visitor comments may be checked through an automated spam detection service.

Your contact information
Additional information

  • How we protect your data
  • What data breach procedures we have in place
  • What third parties we receive data from
  • What automated decision making and/or profiling we do with user data
  • Industry regulatory disclosure requirements